Wholesale & Manufacturing Software — Common Questions
Can you migrate my data from my current wholesale system?
Yes. We migrate inventory, vendors, customers, memo history, invoice history, and open transactions from most jewelry systems — The Edge, Jewelry Shopkeeper, JewelMate, Lightspeed, Business Mind, and QuickBooks. We accept CSV, Excel, VFP, SQL backups, and QuickBooks exports. If direct export isn't possible, we can often pull data from the backend.
How fast can you get my wholesale business running on WJewel?
Most wholesalers and manufacturers are live on WJewel in 1 business day. Data migration and parallel training runs over the following days to weeks, depending on the volume of memo and invoice history being imported.
Does WJewel handle memo in and memo out?
Yes — memo in/out is a core feature for wholesalers, manufacturers, and diamond dealers. Track consignments to retailers, vendor memos you've received, aging, partial returns, and conversion from memo to invoice. Full memo reports by customer, vendor, salesperson, or age.
Can WJewel handle custom manufacturing and made-to-order production?
Yes. Manufacturing workflows are built in: bill of materials, stones and findings, shop costs, production status (casting, setting, polishing, QC, ship), and tax/duty calculation. Load styles from vendor Excel sheets, track findings and diamonds used in shop work, and see full stock history per item.
Does WJewel integrate with QuickBooks and shipping carriers?
Yes. QuickBooks integration syncs invoices, payments, and inventory. Built-in shipping support for FedEx, UPS, ParcelPro, Brinks, and MalcaAmit — print labels and track shipments from inside the app. EDI and RFID are also supported as add-ons.
How much training is included?
Unlimited training, included. No hour caps, no extra fees. We train live over Zoom, record sessions for later reference, and train new hires whenever you bring them on. We also have a library of training videos covering memo, manufacturing, accounting, and reporting.
Do you offer a free trial?
Yes. We want you fully comfortable before you commit. Contact us for details.
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