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WJewel logo WJewel

Run your entire jewelry store
from one place.

Point of sale, inventory, repairs, accounting, and reporting — built for jewelers, trusted in the industry for nearly 40 years.

Serving Jewelers Since 1986

Why jewelers choose WJewel

Forty years of experience. The support to match.

We've been building software for jewelry retailers since 1986 — and we still pick up the phone every single day of the year.

40YRS
In Business
Nearly four decades serving jewelry retailers
365
Days A Year
Support is open every day — including weekends and holidays
Unlimited Support
Call as often as you need — no extra fees, no ticket limits
★★★★★
Loved By Customers
Top-rated by the jewelers who use it every day

Point of Sale

Ring up sales in seconds.

Scan a tag, pick the customer, take payment. Cash, card, store credit, gift cards — all in one screen.

  • Tag scanning & price overrides with approval
  • Split payments across multiple tenders
  • Auto-applied loyalty points & store credits
Sales  ›  New Invoice
WJewel point-of-sale screen — new invoice
02 — POS / New InvoiceScreenshot of the New Sale / Invoice screen

Layaways & Special Orders

Deposits in. Payments tracked. Nothing slips.

Every layaway, special order, and partial pickup is followed from deposit to delivery — with reminders the day a payment is due.

  • Auto reminders for due & past-due payments
  • Partial pickups and split deposits
  • Cancel, refund, or convert with full audit trail
Sales  ›  Layaway Payments
WJewel layaway and special-order tracking
03 — LayawaysScreenshot of List of Layaways or Process Layaway Payment

Repairs

Take it in. Track every step. Hand it back.

From drop-off to pickup, every repair has a tag, a status, a technician, and a customer — printed receipts and notifications included.

  • Repair tags with photos & condition notes
  • Status board: in shop, sent out, ready, picked up
  • Outside vendor tracking with cost
Repairs  ›  Repair Ticket
WJewel jewelry repair ticket and status board
04 — RepairsScreenshot of New Repair or Repair Status list

Memos, Quotes & Appraisals

Send it out on memo. Convert when it sells.

Loan inventory on memo, generate quotes, and produce printed appraisals — every item still on your books, every minute.

  • Memos with auto-return reminders
  • Quote → Invoice in one click
  • Appraisals with photos and signed valuations
Memos  ›  Make A Memo
WJewel memo, quote and appraisal screen
05 — Memos / QuotesScreenshot of Make A Memo or Appraisal screen

Inventory & Tagging

Every piece, tagged and tracked.

Stock by style, SKU, metal, gemstone, cost, and location. Print barcoded tags. Run physical counts with a scanner.

  • Multi-store stock with transfers and aging
  • Barcode tag printing & bulk re-tagging
  • Physical inventory with scanner reconciliation
Styles  ›  Store Inventory
WJewel jewelry inventory and tagging
06 — Inventory / StylesScreenshot of Store Inventory list or Styles grid

Customers & Loyalty

Know every customer. Reward the loyal ones.

Purchase history, anniversaries, ring sizes, family relations — plus loyalty points, store credits, gift cards, and referrals.

  • Customer profiles with sizes, dates, preferences
  • Loyalty & referrals, gift cards, store credit
  • One-click statements and marketing lists
Customers  ›  Profile
WJewel customer profile with loyalty and purchase history
07 — CustomersScreenshot of a customer profile with loyalty / history

Wholesale & Payables

Buy. Sell. Settle. All in one ledger.

Wholesale orders, vendor bills, consignment in & out, vendor returns, and statements — receivables and payables that match your books.

  • Wholesale sales orders, statements, vendor POS
  • Bills, credits, and consignment tracking
  • Vendor & customer aging in real time
Payables  ›  Bills
WJewel wholesale orders and vendor bills
08 — Wholesale / PayablesScreenshot of Bills list or Wholesale Sales Order

Banking & Cash Registers

Close out the day before you turn the lights off.

Drawer balance, deposit slips, and bank reconciliation built right in — every transaction posted to the G/L automatically.

  • End-of-day cash register balance & reports
  • Deposit slips, transfers, and reconciliation
  • Auto-posting to General Ledger
Banking  ›  Deposits
WJewel banking deposits and end-of-day drawer balance
09 — Banking / Cash Reg.Screenshot of Deposits or End-of-Day Drawer Balance

Employees

Time clock, attendance, commissions — all built in.

Staff punch in at the POS, vacation requests stay organized, and commissions calculate from the sales they actually rang.

  • Punch in / out with PIN or fingerprint
  • Attendance, vacation, and overtime tracking
  • Salesrep commissions tied to invoices
Employee  ›  Punch In/Out
WJewel employee time clock and attendance
10 — EmployeesScreenshot of Punch In/Out or Attendance report

Reports & Analytics

200+ reports. One source of truth.

Sales by salesrep, category, vendor. Inventory aging, fast/slow movers, margins. Full P&L, balance sheet, cash flow — all live.

  • Real-time analytics dashboards
  • P&L, balance sheet, cash flow, aging
  • Excel & PDF export on every report
Reports  ›  Analytics
WJewel real-time reports and analytics dashboard
11 — Reports / AnalyticsScreenshot of Analytics dashboard or P&L report

Integrations

Plays nicely with the rest of your stack.

Push inventory to Shopify, sync books with QuickBooks, ship through FedEx and UPS, list on eBay, post diamonds to RapNet, calculate tax with Avalara — and more.

WJewel logo WJewel

One platform. One source of truth.

Multi-store. Multi-user.
QuickBooks-ready.

WJewel is the system jewelers actually run on — from a single counter to a chain of stores. Backed by nearly 40 years of jewelry-software experience and unlimited support, 365 days a year.

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