Gold Buying Software FAQ
How does WJewel work out what to pay for gold?
The program gets the day's gold, silver, platinum and palladium prices from the web (the first purchase of the day asks to, and Refresh Metal prices gets them again). For each line, enter the weight, by the gram or the pennyweight, and the karat. Your karat reduction, weight reduction, payout percentage and gross profit percentage are applied, and WJewel shows the price per unit and the total to offer. Change the agreed price or add an adjustment before you pay.
How can I pay the seller?
In cash, by check (WJewel prints the check, with the issuing bank and check number), as store credit, or any mix of them. Or tick Use in trade in and the gold goes toward something the customer is buying.
What does WJewel record about the seller?
Their name, address, phone, email and date of birth, filled in by scanning their driver's license, which also saves the license number and issuing state. Each purchase gets its own log number, sales rep, store and source, and you can add pictures of what you bought.
Does WJewel report gold purchases to CAPSS in California?
Yes. CAPSS Reporting (CA DOJ) sends your scrap gold purchase logs, and cash-outs if you choose, to the California Department of Justice's pawn and secondhand dealer system through its bulk upload. It lists the logs that are ready, shows any problems before you send, keeps a history of every submission and its status, and never sends the same log twice unless you choose to re-send a correction. CAPSS takes a transaction only while it is dated within the last 7 days, so report weekly or more often.
Can I track gold from purchase to the refinery?
Yes. Mark purchase logs as received, process scrap and trade-ins, and record each lot sent to the refinery by metal and karat with its weights. The gold inventory report shows the weight received and sent, by karat.
Can I buy jewelry or watches to resell, not just scrap?
Yes. A cash-out records the pieces you bought from a customer, each by style number, and pays them by cash or check with a printed receipt.
Is there a free trial?
Yes. Start a 30-day free trial, or book a live demo and we will walk through a gold purchase with your own payout rates.