One System Instead of Five

Most jewelers run their business on a patchwork — a generic POS, an Excel inventory file, QuickBooks for the books, a separate repair tracker, a manual memo notebook, and an out-of-sync website. Every gap is a place where money or merchandise leaks. WJewel replaces all of it with a single jewelry business software platform.

Built for Jewelers

Memo, trade-ins, repairs, custom orders, certs, and metal-weight valuation are first-class — not custom fields bolted onto a retail tool.

End-to-End Coverage

Sales, inventory, CRM, repairs, accounting, manufacturing, wholesale memo, and EDI in one place. One login, one database, one source of truth.

Scales With You

Start with one register; grow to a multi-store chain or add manufacturing. Same platform, same training, same data.

Who Uses WJewel

A jewelry business is rarely just one thing. WJewel adapts to whatever combination you run.

Independent Retailers

Single-store jewelers who want a real jewelry POS, repair tracking, and inventory — without paying for an enterprise tool.

Retail solution ›

Multi-Store Chains

Real-time inventory across locations, cross-store transfers, store-level pricing and permissions, consolidated HQ reporting.

POS overview ›

Wholesalers & Diamond Dealers

Salesman memo bags, parcel-level diamond inventory, accounts receivable, EDI to retailers, and Rapnet integration.

Wholesale solution ›

Manufacturers & Refineries

Work orders, casting and bench tracking, finished-goods conversion, accounts payable, and refining workflow.

Manufacturing ›

Every Module Your Jewelry Business Needs

Turn on the modules you need today. Add more as your business grows.

Point of Sale

Sales, returns, repairs at the counter, layaways, trade-ins, gift cards, split tenders, EMV processing, end-of-day reconciliation. More on POS ›

Inventory

SKU-level tracking by metal, karat, weight, stones, certificates. RFID audits, multi-store sync, vendor memo, low-stock alerts. More on inventory ›

CRM

Customer history across purchases, repairs, appraisals, and memo. Family linking, anniversary reminders, loyalty, SMS and email opt-ins.

Repair Shop

Intake to pickup workflow with photos, deposits, status SMS, bench job bags, and pickup-balance billing.

Accounting

Accounts payable and receivable, vendor bills, banking, check writing, QuickBooks export, and FinCEN cash tracking.

Wholesale & Memo

Salesman memo bags, vendor consignments in, customer memo out, EDI to retailers, Rapnet diamond integration.

Manufacturing

Work orders, casting and bench tracking, BOM, labor and overhead costing, finished-goods conversion to retail SKUs.

eCommerce Sync

Bidirectional sync with Shopify, BigCommerce, Magento, eBay, and SellBrite. One inventory, every channel.

Reporting

Sales, GMROI, sell-through, aging, repair-shop throughput, and consolidated multi-store dashboards. Email or schedule any report.

Connect Everything You Already Use

WJewel plays nicely with the tools your business already runs on.

Shopify
QuickBooks
Rapnet
GIA
EGL
AGS
IGI
BigCommerce
SellBrite
eBay
FedEx
UPS
ParcelPro
Avalara
TaxJar
Jewelers Mutual

Why Jewelers Choose WJewel

Jewelry-specific software is a small market. Here's what makes WJewel different.

38+ Years in the Trade

Built by Ishal Inc. since 1987 — refined by working jewelers, wholesalers, and manufacturers across hundreds of stores.

One Platform, Every Side

Retail, wholesale, manufacturing, and repair all run on the same database. No syncing, no duplicate entry, no reconciliation pain.

Unlimited Training

No hour caps, no extra fees. Live Zoom training, recorded sessions, and re-training for new hires whenever you bring them on.

Customizable

Reports, screens, receipt layouts, tag formats, workflows — adjusted to how you actually work, not the other way around.

RFID Built In

Tag printing, handheld readers, and audit workflow — full physical inventory in minutes instead of a weekend with the doors closed.

Real Support

Talk to people who know jewelry, not a tier-1 ticketing center. Phone, email, and Zoom — fast.

Jewelry Business Software — Common Questions

What is jewelry business software, and why do I need a jewelry-specific platform?

Jewelry business software is an end-to-end platform that handles every operational side of a jewelry business: point of sale, inventory, CRM, repair tracking, accounting, wholesale, and manufacturing. A jewelry-specific platform matters because jewelry workflows — memo, trade-ins, repairs with photos and deposits, certificate tracking, metal-weight pricing, FinCEN cash reporting — are not native to generic retail or ERP tools. Stitching together generic tools usually leaves gaps where money or merchandise leaks.

Can WJewel cover both my retail store and my wholesale side?

Yes. That's exactly what it was built for. Retail, wholesale, and manufacturing run on the same database — so a piece manufactured in your shop can be transferred to a wholesale memo bag, sold to a retailer with EDI, or moved to your retail showcase, all without re-entering anything. See the wholesale page for the wholesale-specific features.

How does WJewel compare to The Edge, Jewel360, GemLogic, or Lightspeed?

The Edge and Jewel360 are the closest direct competitors — all three serve retail jewelers. WJewel's strengths vs. those: deep wholesale and manufacturing modules on the same platform, unlimited training included, custom reports and workflows without per-change fees, and 38+ years of jewelry-specific development. Lightspeed and similar generic POS tools are easier to set up but require workarounds for memo, trade-ins, repairs with deposits, and certificate tracking. Talk to us for a side-by-side comparison with your current tool.

How long does implementation take?

Most retail stores are live in 1 business day with a basic setup. Full data import (inventory, customers, repairs, open transactions) typically takes 1–14 days depending on size and source system. Training runs in parallel, and you keep getting unlimited training after go-live for as long as you're a customer.

Is my data safe and backed up?

Yes. WJewel offers cloud-hosted and on-premise options. Cloud installations are backed up multiple times daily across geographically separated facilities, with point-in-time recovery available. On-premise installations include a backup configuration and we'll help you set up off-site backup. Either way, your data is yours and exportable at any time.

What does jewelry business software cost?

Plans start at $99/month with unlimited training and support included. Pricing scales with the modules you turn on (POS, manufacturing, multi-store, etc.) and the number of users. See retail pricing or wholesale pricing — or request a custom quote.

Can I move from QuickBooks-only or Excel-based bookkeeping to WJewel?

Yes — that's a common starting point. We can import your customers, vendors, inventory, and chart of accounts. You can keep using QuickBooks for general ledger work and let WJewel push journal entries to QB automatically, or move accounting fully into WJewel. Most stores start hybrid and consolidate over time.

Is there a free trial?

Yes. Start a free trial with your real data, on the modules you actually need.

See all frequently asked questions ›

Run Your Whole Jewelry Business on One Platform

See WJewel with your own data. Free demo, free trial, and unlimited training included.

Start Your Free Trial Request a Demo

Prefer to talk? Schedule a meeting or call (646) 578-8300.

Explore by use case:

Retail POS System Inventory Wholesale & Manufacturing RFID

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