Jewelry POS Comparison: WJewel vs The Edge, Jewel360, Lightspeed and Shopify POS
The short answer
Three of these five are jewelry-specific systems — WJewel, The Edge and Jewel360. Two of them, Lightspeed and Shopify POS, are general retail platforms that sell into jewelry but are not built around it.
If your store only rings up finished goods, a general platform can work. The moment you take in repairs, hold vendor memo, write appraisals, buy scrap gold, run layaway, or want to count a showcase in minutes, you need software built for the trade. WJewel has done exactly that since 1987, and covers retail, wholesale and manufacturing in one system.
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For a closer look at one rival, see WJewel vs The Edge or WJewel vs Jewel360.
Below is a factor-by-factor comparison, then a short profile of each system and the questions worth asking any vendor before you sign.
New in WJewel
WJewel keeps adding to the program you already pay for. These are among the newest features, released in the fall of 2026.
A.I. Reads Your Vendor Invoices
Attach a vendor’s invoice to a new bill — a PDF, a scan or a phone photo — and A.I. reads it, checks that it is from the right vendor and that the lines add up to the total, and types the invoice number, terms, charges and every line into the bill. You check it and save.
See the vendor invoice reader
A.I. Model Photos
Turn a style’s product picture into a realistic photo of the piece being worn — on a hand, at the neckline, on an ear or a wrist — for your website and social media, without a photo shoot.
See A.I. model photos
Customer Portal
Your customers sign in with an emailed code and see their statement, open layaways, repairs, special orders and appraisals — and pay online — any time, from any device.
See how the customer portal works
Quick Self Check-In
Customers check in on a tablet at your counter: they fill in their own details for a repair, review the price and balance due, and sign on screen, while your staff keep working.
See how self check-in worksAlso new: text-to-pay links (text or email a customer a secure link and they pay by credit card from their phone), Ask AI (ask about your store in plain English and get the answer from your live data), demand forecasting with how many of each style to order, phone-camera tag scanning, compare styles side by side on a tablet, Shopify stock, points and gift cards, the Stuller integration, and the full program on your phone. See everything new in WJewel.
Why jewelers choose WJewel
Hundreds of jewelry stores run on WJewel, from single shops to chains.
39
years in jewelry software
Built and supported by Ishal Inc. in New York since 1987
365
days a year support
US-based phone and email support, every day of the year
Unlimited
training
No hour caps, before and after you go live
30
day free trial
No setup fee and no long-term contract
Feature comparison
| Capability | WJewel | The Edge | Jewel360 | Lightspeed † | Shopify POS † |
|---|---|---|---|---|---|
| Built specifically for jewelry | Yes, since 1987 | Yes | Yes | No — general retail | No — general retail |
| Memo & consignment tracking | Core feature | Yes | Yes | Not native | Not native |
| Repair & custom order tracking | Core feature, with job costing | Yes | Yes | Not native | Not native |
| Appraisals | Built in, AI-assisted context | Yes | Yes | Not native | Not native |
| Serialised diamond & gemstone detail | Yes — carat, cut, colour, clarity, cert | Yes | Yes | Generic variants only | Generic variants only |
| Scrap gold buying & trade-ins | Yes | Yes | Yes | Not native | Not native |
| Layaway with payment plans | Yes, with automatic reminders | Yes | Yes | Via third-party apps | Via third-party apps |
| RFID tagging & cycle counts | Yes, tied to the POS | Available | Available | Not native | Not native |
| Wholesale / manufacturing in the same system | Yes — one platform | Retail focus | Retail focus | No | No |
| QuickBooks integration | Yes | Yes | Yes | Yes | Yes |
| E-commerce sync | Shopify, WooCommerce, Magento, custom | Available | Available | Native | Native |
| Deployment | Any browser on PC, Mac, iPad, tablets & phones, plus iOS & Android apps | Windows PCs with an in-store server; cloud version in beta | Cloud | Cloud | Cloud |
| A.I. vendor invoice reader & A.I. model photos | Yes — new | Not listed | Not listed | Not native | Not native |
| Customer portal & self check-in tablet | Yes | Not listed | Not listed | Not native | Not native |
| Included training & support | Unlimited training; support 365 days a year | Weekday support plus emergency hours; extra training costs extra | Unlimited phone & email support | Varies by plan | Varies by plan |
| Entry price | $159/month billed annually, $179 month to month | Quoted, per store and per user, plus an annual service fee | $199 to $399/month per store and higher | Published tiers | Published tiers |
Built specifically for jewelry
WJewel Yes, since 1987
The Edge Yes
Jewel360 Yes
Lightspeed † No — general retail
Shopify POS † No — general retail
Memo & consignment tracking
WJewel Core feature
The Edge Yes
Jewel360 Yes
Lightspeed † Not native
Shopify POS † Not native
Repair & custom order tracking
WJewel Core feature, with job costing
The Edge Yes
Jewel360 Yes
Lightspeed † Not native
Shopify POS † Not native
Appraisals
WJewel Built in, AI-assisted context
The Edge Yes
Jewel360 Yes
Lightspeed † Not native
Shopify POS † Not native
Serialised diamond & gemstone detail
WJewel Yes — carat, cut, colour, clarity, cert
The Edge Yes
Jewel360 Yes
Lightspeed † Generic variants only
Shopify POS † Generic variants only
Scrap gold buying & trade-ins
WJewel Yes
The Edge Yes
Jewel360 Yes
Lightspeed † Not native
Shopify POS † Not native
Layaway with payment plans
WJewel Yes, with automatic reminders
The Edge Yes
Jewel360 Yes
Lightspeed † Via third-party apps
Shopify POS † Via third-party apps
RFID tagging & cycle counts
WJewel Yes, tied to the POS
The Edge Available
Jewel360 Available
Lightspeed † Not native
Shopify POS † Not native
Wholesale / manufacturing in the same system
WJewel Yes — one platform
The Edge Retail focus
Jewel360 Retail focus
Lightspeed † No
Shopify POS † No
QuickBooks integration
WJewel Yes
The Edge Yes
Jewel360 Yes
Lightspeed † Yes
Shopify POS † Yes
E-commerce sync
WJewel Shopify, WooCommerce, Magento, custom
The Edge Available
Jewel360 Available
Lightspeed † Native
Shopify POS † Native
Deployment
WJewel Any browser on PC, Mac, iPad, tablets & phones, plus iOS & Android apps
The Edge Windows PCs with an in-store server; cloud version in beta
Jewel360 Cloud
Lightspeed † Cloud
Shopify POS † Cloud
A.I. vendor invoice reader & A.I. model photos
WJewel Yes — new
The Edge Not listed
Jewel360 Not listed
Lightspeed † Not native
Shopify POS † Not native
Customer portal & self check-in tablet
WJewel Yes
The Edge Not listed
Jewel360 Not listed
Lightspeed † Not native
Shopify POS † Not native
Included training & support
WJewel Unlimited training; support 365 days a year
The Edge Weekday support plus emergency hours; extra training costs extra
Jewel360 Unlimited phone & email support
Lightspeed † Varies by plan
Shopify POS † Varies by plan
Entry price
WJewel $159/month billed annually, $179 month to month
The Edge Quoted, per store and per user, plus an annual service fee
Jewel360 $199 to $399/month per store and higher
Lightspeed † Published tiers
Shopify POS † Published tiers
† Lightspeed and Shopify POS are not jewelry-specific applications. They are general retail platforms. They handle checkout, catalogue and e-commerce well, but memo and consignment, repair and custom-order tracking, appraisals, serialised diamond and gemstone attributes, scrap gold, trade-ins and RFID cycle counting are not native to either.
Comparison based on publicly available information as of August 2026, with The Edge and the A.I., portal and self check-in rows updated in November 2026. Product names and trademarks are the property of their respective owners; this page is published by Ishal Inc. and is not endorsed by any other vendor. Entries for Lightspeed and Shopify POS describe the product category rather than any particular plan, and every vendor changes its feature set over time — verify current features, pricing and terms with each vendor directly before you buy.
The five systems, briefly
WJewel
Jewelry-specific, built and supported by Ishal Inc. in New York continuously since 1987. Runs in Chrome, Safari and other browsers on PC, Mac, iPad, tablets and phones, with iOS and Android apps. Covers retail, wholesale, manufacturing and diamond dealing in one platform — POS, memo and consignment, repairs with job costing, appraisals, layaway, scrap gold, trade-ins, RFID, CRM and full accounting including general ledger. Unlimited training and 365-day US-based phone and email support are included on every plan. New: A.I. that reads vendor invoices into a bill, A.I. model photos, a customer portal and a self check-in tablet. As low as $159/month billed annually ($179 month to month), no setup fees, no long-term contract, 30-day free trial. See the POS or pricing.
The Edge
A jewelry-specific system launched in 2002, based in Shelton, Connecticut, and widely used by independent US jewelers. It is Windows software installed on the store’s PCs with a server, and its cloud version is in beta. Well known in the trade for its reporting and inventory depth, with a long list of partners. Prices are quoted, per store and per user, with a mandatory annual service fee and a one-year term that renews automatically; support is on weekdays, with emergency evening and Saturday hours. WJewel vs The Edge in detail.
Jewel360
A newer jewelry-specific, cloud-based system aimed at independent retail jewelers. Covers the core retail jewelry workflows. As a more recent entrant it has a shorter track record than the long-established options. Its plans run from $199 to $399 a month per store and higher: serialized inventory, repairs, memo and consignment start on its $299 Core plan, and multi-location is on its $399 Plus plan. WJewel vs Jewel360 in detail.
Lightspeed †
A general retail and hospitality POS with a large app ecosystem, used across many verticals. Strong at checkout, catalogue, e-commerce and multi-location retail. It is not a jewelry-specific application: jewelry workflows such as memo, repairs, appraisals and stone-level detail are approximated through third-party apps, custom fields or separate spreadsheets rather than provided natively.
Shopify POS †
The in-store counterpart to Shopify's e-commerce platform. Excellent if online is the centre of your business and the in-store experience is straightforward retail. Like Lightspeed it is not a jewelry-specific application — the trade-specific workflows are not native, and jewelers typically bolt on apps or run a second system alongside it. WJewel integrates with Shopify so you can keep the storefront and still run the store properly.
What to ask any jewelry POS vendor
- Show me a repair taken in at the counter, costed, and collected — live, not on a slide.
- Show me a vendor memo received, aged, partially sold, and the balance returned.
- How do you store carat, cut, colour, clarity and certificate number — as real fields or as free text?
- What happens to my customer history, open layaways and repair records when I migrate? Who does that work?
- What does training cost after go-live, and what are your support hours in my time zone?
- Is there a contract, and what does it cost to leave?
- Can I export my own data, in full, whenever I want?
WJewel answers all seven on a 30-minute call. Book a demo and bring your hardest workflow.
Frequently asked questions
What is the best POS system for a jewelry store?
The best POS for a jewelry store is one built around jewelry workflows rather than general retail. That means memo and consignment, repair and custom-order tracking, appraisals, serialised stone detail, layaway, scrap gold and trade-ins as native features — not add-ons. WJewel, The Edge and Jewel360 are all jewelry-specific systems. Lightspeed and Shopify POS are general retail platforms that handle checkout well but do not natively cover those jewelry workflows.
Can I run a jewelry store on Shopify POS or Lightspeed?
You can ring up sales on either, and both are strong general retail platforms. What they are not built for is the rest of a jewelry store: taking in a repair, tracking a vendor memo, writing an appraisal, buying scrap gold, holding a layaway, or counting a showcase by RFID. Stores that start on a general platform usually end up running spreadsheets or third-party apps alongside it for exactly those jobs.
How is WJewel different from The Edge?
Both are jewelry-specific systems with long track records — WJewel since 1987, The Edge since 2002. The Edge is Windows software on your own PCs and server (its cloud version is in beta), quoted per store and per user with a mandatory annual service fee, with support on weekdays plus emergency hours. WJewel runs in Chrome, Safari and other browsers on PC, Mac, iPad, tablets and phones, with iOS and Android apps, includes unlimited training and support 365 days a year on every plan, covers retail, wholesale and manufacturing in one platform, adds new A.I. tools such as a vendor invoice reader and model photos, and is as low as $159/month billed annually, or $179 month to month, with no setup fee and no long-term contract. See WJewel vs The Edge for the details.
How much does jewelry POS software cost?
WJewel is as low as $159/month when paid annually, or $179/month paid month to month, with no setup or start-up fee, no long-term contract and a 30-day free trial. Contact us for pricing details. Other jewelry-specific vendors mostly quote their pricing, or publish only an entry plan. General retail platforms publish tiered pricing, but the apps needed to approximate jewelry workflows add to it.
Is it hard to switch jewelry POS systems?
Less than most owners expect. Customers, inventory, vendors, open layaways and repair history all migrate. WJewel does the migration work as part of onboarding and includes unlimited training. With no data to import, you can be up and running in 1 business day; if we import your data, the import takes up to 7 business days.
Do I need RFID for a jewelry store?
Not on day one, but it changes what an inventory count costs you. RFID reads many tags at once without line of sight, so a full showcase count takes minutes instead of hours. Most stores start with their highest-value cases and expand from there.
See WJewel against your own workflow
Thirty minutes, no obligation. Bring the job your current system handles worst.
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