Jewelry POS Comparison: WJewel vs The Edge, Jewel360, Lightspeed and Shopify POS
The short answer
Three of these five are jewelry-specific systems — WJewel, The Edge and Jewel360. Two of them, Lightspeed and Shopify POS, are general retail platforms that sell into jewelry but are not built around it.
If your store only rings up finished goods, a general platform can work. The moment you take in repairs, hold vendor memo, write appraisals, buy scrap gold, run layaway, or want to count a showcase in minutes, you need software built for the trade. WJewel has done exactly that since 1987, and covers retail, wholesale and manufacturing in one system.
Below is a factor-by-factor comparison, then a short profile of each system and the questions worth asking any vendor before you sign.
Feature comparison
| Capability | WJewel | The Edge | Jewel360 | Lightspeed † | Shopify POS † |
|---|---|---|---|---|---|
| Built specifically for jewelry | Yes, since 1987 | Yes | Yes | No — general retail | No — general retail |
| Memo & consignment tracking | Core feature | Yes | Yes | Not native | Not native |
| Repair & custom order tracking | Core feature, with job costing | Yes | Yes | Not native | Not native |
| Appraisals | Built in, AI-assisted context | Yes | Yes | Not native | Not native |
| Serialised diamond & gemstone detail | Yes — carat, cut, colour, clarity, cert | Yes | Yes | Generic variants only | Generic variants only |
| Scrap gold buying & trade-ins | Yes | Yes | Yes | Not native | Not native |
| Layaway with payment plans | Yes, with automatic reminders | Yes | Yes | Via third-party apps | Via third-party apps |
| RFID tagging & cycle counts | Yes, tied to the POS | Available | Available | Not native | Not native |
| Wholesale / manufacturing in the same system | Yes — one platform | Retail focus | Retail focus | No | No |
| QuickBooks integration | Yes | Yes | Yes | Yes | Yes |
| E-commerce sync | Shopify, BigCommerce, custom | Available | Available | Native | Native |
| Deployment | Browser, plus iOS & Android apps | Windows heritage, cloud options | Cloud | Cloud | Cloud |
| Included training & support | Unlimited, 365 days a year | Tier-based | Tier-based | Varies by plan | Varies by plan |
| Entry price | $99/month billed annually | Quoted | Quoted | Published tiers | Published tiers |
Built specifically for jewelry
WJewel Yes, since 1987
The Edge Yes
Jewel360 Yes
Lightspeed † No — general retail
Shopify POS † No — general retail
Memo & consignment tracking
WJewel Core feature
The Edge Yes
Jewel360 Yes
Lightspeed † Not native
Shopify POS † Not native
Repair & custom order tracking
WJewel Core feature, with job costing
The Edge Yes
Jewel360 Yes
Lightspeed † Not native
Shopify POS † Not native
Appraisals
WJewel Built in, AI-assisted context
The Edge Yes
Jewel360 Yes
Lightspeed † Not native
Shopify POS † Not native
Serialised diamond & gemstone detail
WJewel Yes — carat, cut, colour, clarity, cert
The Edge Yes
Jewel360 Yes
Lightspeed † Generic variants only
Shopify POS † Generic variants only
Scrap gold buying & trade-ins
WJewel Yes
The Edge Yes
Jewel360 Yes
Lightspeed † Not native
Shopify POS † Not native
Layaway with payment plans
WJewel Yes, with automatic reminders
The Edge Yes
Jewel360 Yes
Lightspeed † Via third-party apps
Shopify POS † Via third-party apps
RFID tagging & cycle counts
WJewel Yes, tied to the POS
The Edge Available
Jewel360 Available
Lightspeed † Not native
Shopify POS † Not native
Wholesale / manufacturing in the same system
WJewel Yes — one platform
The Edge Retail focus
Jewel360 Retail focus
Lightspeed † No
Shopify POS † No
QuickBooks integration
WJewel Yes
The Edge Yes
Jewel360 Yes
Lightspeed † Yes
Shopify POS † Yes
E-commerce sync
WJewel Shopify, BigCommerce, custom
The Edge Available
Jewel360 Available
Lightspeed † Native
Shopify POS † Native
Deployment
WJewel Browser, plus iOS & Android apps
The Edge Windows heritage, cloud options
Jewel360 Cloud
Lightspeed † Cloud
Shopify POS † Cloud
Included training & support
WJewel Unlimited, 365 days a year
The Edge Tier-based
Jewel360 Tier-based
Lightspeed † Varies by plan
Shopify POS † Varies by plan
Entry price
WJewel $99/month billed annually
The Edge Quoted
Jewel360 Quoted
Lightspeed † Published tiers
Shopify POS † Published tiers
† Lightspeed and Shopify POS are not jewelry-specific applications. They are general retail platforms. They handle checkout, catalogue and e-commerce well, but memo and consignment, repair and custom-order tracking, appraisals, serialised diamond and gemstone attributes, scrap gold, trade-ins and RFID cycle counting are not native to either.
Comparison based on publicly available information as of August 2026. Product names and trademarks are the property of their respective owners; this page is published by Ishal Inc. and is not endorsed by any other vendor. Entries for Lightspeed and Shopify POS describe the product category rather than any particular plan, and every vendor changes its feature set over time — verify current features, pricing and terms with each vendor directly before you buy.
The five systems, briefly
WJewel
Jewelry-specific, built and supported by Ishal Inc. in New York continuously since 1987. Runs in any browser with iOS and Android apps. Covers retail, wholesale, manufacturing and diamond dealing in one platform — POS, memo and consignment, repairs with job costing, appraisals, layaway, scrap gold, trade-ins, RFID, CRM and full accounting including general ledger. Unlimited training and 365-day US-based phone and email support are included on every plan. From $99/month billed annually, no setup fees, no long-term contract, 30-day free trial. See the POS or pricing.
The Edge
A jewelry-specific system from Abbott Jewelry Systems, established in the 1990s and widely used by independent US jewelers. Historically a Windows application with cloud options added over time. Well known in the trade for its reporting and inventory depth. Support and training are typically tier-based.
Jewel360
A newer jewelry-specific, cloud-based system aimed at independent retail jewelers. Covers the core retail jewelry workflows. As a more recent entrant it has a shorter track record than the long-established options, and pricing is generally quoted rather than published.
Lightspeed †
A general retail and hospitality POS with a large app ecosystem, used across many verticals. Strong at checkout, catalogue, e-commerce and multi-location retail. It is not a jewelry-specific application: jewelry workflows such as memo, repairs, appraisals and stone-level detail are approximated through third-party apps, custom fields or separate spreadsheets rather than provided natively.
Shopify POS †
The in-store counterpart to Shopify's e-commerce platform. Excellent if online is the centre of your business and the in-store experience is straightforward retail. Like Lightspeed it is not a jewelry-specific application — the trade-specific workflows are not native, and jewelers typically bolt on apps or run a second system alongside it. WJewel integrates with Shopify so you can keep the storefront and still run the store properly.
What to ask any jewelry POS vendor
- Show me a repair taken in at the counter, costed, and collected — live, not on a slide.
- Show me a vendor memo received, aged, partially sold, and the balance returned.
- How do you store carat, cut, colour, clarity and certificate number — as real fields or as free text?
- What happens to my customer history, open layaways and repair records when I migrate? Who does that work?
- What does training cost after go-live, and what are your support hours in my time zone?
- Is there a contract, and what does it cost to leave?
- Can I export my own data, in full, whenever I want?
WJewel answers all seven on a 30-minute call. Book a demo and bring your hardest workflow.
Frequently asked questions
What is the best POS system for a jewelry store?
The best POS for a jewelry store is one built around jewelry workflows rather than general retail. That means memo and consignment, repair and custom-order tracking, appraisals, serialised stone detail, layaway, scrap gold and trade-ins as native features — not add-ons. WJewel, The Edge and Jewel360 are all jewelry-specific systems. Lightspeed and Shopify POS are general retail platforms that handle checkout well but do not natively cover those jewelry workflows.
Can I run a jewelry store on Shopify POS or Lightspeed?
You can ring up sales on either, and both are strong general retail platforms. What they are not built for is the rest of a jewelry store: taking in a repair, tracking a vendor memo, writing an appraisal, buying scrap gold, holding a layaway, or counting a showcase by RFID. Stores that start on a general platform usually end up running spreadsheets or third-party apps alongside it for exactly those jobs.
How is WJewel different from The Edge?
Both are jewelry-specific systems with long track records — WJewel since 1987, The Edge since the 1990s. WJewel runs in any browser with iOS and Android apps, includes unlimited training and 365-day support on every plan, covers retail, wholesale and manufacturing in one platform, and starts at $99/month billed annually with no long-term contract. Feature sets change, so verify current specifics with both vendors.
How much does jewelry POS software cost?
WJewel starts at $99/month billed annually, or $129/month billed monthly, with no setup fees and a 30-day free trial; the Standard, Professional and Elite plans are quoted per store. Other jewelry-specific vendors typically quote rather than publish pricing. General retail platforms publish tiered pricing, but the apps needed to approximate jewelry workflows add to it.
Is it hard to switch jewelry POS systems?
Less than most owners expect. Customers, inventory, vendors, open layaways and repair history all migrate. WJewel does the migration work as part of onboarding and includes unlimited training, so most stores are live in a day.
Do I need RFID for a jewelry store?
Not on day one, but it changes what an inventory count costs you. RFID reads many tags at once without line of sight, so a full showcase count takes minutes instead of hours. Most stores start with their highest-value cases and expand from there.
See WJewel against your own workflow
Thirty minutes, no obligation. Bring the job your current system handles worst.
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