Real-Time Inventory Tracking for Jewelry Stores

One number, everywhere

“Let me check the back” shouldn't be something a jeweler has to say anymore. With real-time tracking, the register, the website and the back office all see the same number, at the same time.

What real-time actually means

Real-time means the record changes the moment something happens: a sale, a transfer, a memo, an online order. Not in a nightly batch. Say a one-of-a-kind sapphire ring sells in the store at 2 p.m. If the website only updates overnight, someone can buy it online at 4, and you owe a refund and an apology. With a live link, the listing is gone at 2 p.m.

Why jewelers need it more than anyone

Jewelers need real-time tracking more than anyone. Most pieces are one of a kind, so off by one means a piece missing or sold twice, and the same piece can be in the case, online and on memo in one week. Every miscount is a four-figure question, and pieces move every day: between cases, the bench, outside vendors, memo and other stores.

The building blocks

The building blocks: one shared database that every register and store reads and writes, with serialized pieces and bulk items in the same system, RFID and barcode feeding the same live record, and transfers that show a piece as out, in transit, and received, and the website, memo, repairs and special orders all working from the same stock.

How RFID powers real-time inventory

RFID makes counting fast enough to do every night. A reader takes in a whole showcase in seconds, so a missing ring was here at close, and not at open.

Where real-time tracking breaks

Real-time tracking breaks in three places. Receiving: pieces go into the case before they're tagged. The rule: nothing goes into a case untagged. Memo on a handshake: two bracelets go home on a sticky note. Logging a memo at the register takes thirty seconds. And repairs: the ring goes to the setter, and the system still shows it in stock. The repair ticket should change its status.

Real-time inventory in WJewel

In WJewel, every register and store works from one live inventory. Search what's in stock, see which pieces are on layaway, or at the bench, transfer pieces between stores, count them with a physical inventory scan, with RFID or barcode tags, and keep your website, whether it's Shopify, WooCommerce or custom built, connected to the same stock.

Contact us

You'll find the full guide on the WJewel blog. WJewel is fully web-based, and runs on PCs, Macs, tablets and phones. To learn more, visit www.wjewel.com, or call us at (646) 578-8300.