How Repairs Work in WJewel
3 minutes · WJewel jewelry software
Repairs are where stores lose track of promises: a job comes in on a paper envelope, and nobody can answer "is it ready?" without walking to the bench. This video follows one repair from intake to pickup.
What the video covers
- Taking the job in at the counter, against the customer record
- Tracking status as the job moves through the bench or out to a vendor
- Notifying the customer when the work is done
- Closing the job out at pickup, with the sale recorded like any other
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