Jewelry POS Buyer's Guide: How to Choose the Right System

3 minutes · WJewel jewelry software

The video version of our jewelry POS buyer's guide: the features a jewelry store actually needs, security, hardware, cloud versus on-premise, integrations, ease of use and support, scalability, the full cost, and what to do before you decide. The last part is a short look at WJewel.

What the video covers

Inventory, CRM, orders and layaway, reporting, multi-channel and staff features
Security, hardware and the cloud vs on-premise decision
Integrations, ease of use, support and scalability
The full cost: hardware, subscriptions, transaction fees and maintenance
Demos, reviews and references, and a short look at WJewel

Chapters

0:00 Choosing a POS
0:13 Key features for a jewelry store
0:52 Hardware
1:03 Cloud vs on-premise
1:20 Integration, support and growth
1:37 The full cost
1:55 A look at WJewel
2:24 Contact us

Transcript

Read the full transcript

Choosing a POS

A point-of-sale system is the most important tool in a jewelry store: it handles the sales, the inventory, and the insight into your business. Here's how to choose the right one.

Key features for a jewelry store

Start with the features a jewelry store actually needs: inventory with full detail on stones, metals and custom designs, serialized and bulk, and a CRM with profiles, occasions and loyalty, custom orders, layaway, financing and returns, and reports on sales, inventory and customers, your online store in sync with the showroom, and staff tools: permissions, commissions and a time clock. Check the security: data encryption, PCI compliance for card payments, and secure logins.

Hardware

Plan the hardware: terminals, barcode scanners and receipt printers, cash drawers, customer-facing displays, and mobile devices for the floor.

Cloud vs on-premise

Then decide between cloud and on-premise. A cloud system works from anywhere, updates easily, and costs less up front, while an on-premise system gives you more control, with a higher upfront cost and ongoing maintenance.

Integration, support and growth

Check the integrations, with accounting, e-commerce and marketing tools. Make sure it's easy to learn, with real training and responsive support, and that it grows with you, to more stores, more users and more terminals.

The full cost

Understand the full cost: hardware and setup, subscription fees, transaction fees, and maintenance and upgrades. And before you decide, request a demo, read reviews from other jewelers, and ask for references.

A look at WJewel

Here's WJewel. Open any option from the menus at the top, sell by style number or barcode, split a payment across any tender, see each customer's complete history, calculate commissions automatically, track employee hours, run hundreds of reports, and connect your website to the same inventory.

Contact us

You'll find the full guide on the WJewel blog. WJewel is fully web-based, and runs on PCs, Macs, tablets and phones. To learn more, visit www.wjewel.com, or call us at (646) 578-8300.