Customer Portal for Jewelry Stores
1 minute · WJewel jewelry software
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A one-minute look at the WJewel customer portal: how customers sign in, what they see on their own account, and where they pay. To see it with your own customers, book a live demo.
What the video covers
- Signing in with a code emailed to the address on file, no password
- The account summary: balance, layaways, special orders, repairs, appraisals, store credit
- A layaway with its items and payments, repairs with their status and promised date, an appraisal
- Email me for a copy of any document, and paying online toward a layaway, a repair or the account
Chapters
Transcript
Read the full transcript
Customer portal
WJewel now has a customer portal, so your customers can check their own account, any time. They sign in with the email address you have on file. There is no password to remember. WJewel emails them a six-digit code, and they are in.
Their account
The summary shows what they owe, their layaways, special orders, repairs, appraisals and store credit. Each layaway shows its items, every payment made, and what is left to pay. Repairs show their status and promised date, so customers know when to come in. Their appraisals are there too, and Email me sends them a copy of any document.
Paying online
A layaway or repair can be paid toward right there, by credit card, and Make a Payment pays toward their account.
Contact us
WJewel is cloud-based, and runs in any web browser on PCs, Macs, tablets and phones. To learn more, visit www.wjewel.com, or call us at (646) 578-8300.
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