WJewel vs Jewelry Shopkeeper: a side-by-side look for jewelry stores
The short answer
Both are built for jewelers. Jewelry Shopkeeper, from Compulink in Scarsdale, New York, is Windows software you install on your own PCs, sold as a one-time licence module by module, with paid updates. It has served jewelers for over thirty years, publishes its prices, and offers support on weekdays.
WJewel has been building jewelry software for 39 years, since 1987, and its US-based support answers 365 days a year. The full program runs in any browser — PC, Mac, iPad and phones, available in the cloud with no server — for as low as $159/month billed annually ($179 month to month), with support, updates and training included, no setup fee, a 30-day free trial and no long-term contract.
New in WJewel: A.I. that reads your vendor invoices and fills in the bill, A.I. model photos of your pieces, a customer portal and quick self check-in on a counter tablet.
4.8 out of 5 from 73 verified reviews on Capterra
Ease of use 4.8 · Customer service 4.9 · Read the reviews
Pricing · New in WJewel · Feature comparison · Where it runs · Support & switching · Which is right for you · FAQ
At a glance
WJewel
Jewelry software for retailers, wholesalers, manufacturers and diamond dealers, built and supported by Ishal Inc. in New York for 39 years, since 1987.
- As low as $159/month billed annually, $179 month to month; no setup fee
- Support, updates, data migration and unlimited training included
- New: A.I. vendor invoice reader, A.I. model photos, customer portal, self check-in tablet
- 30-day free trial, no long-term contract
- Any browser, on PC, Mac, tablets and phones — available in the cloud, no server needed
Jewelry Shopkeeper
Point of sale and inventory software for jewelers and repair shops, from Compulink of Scarsdale, New York, for over thirty years.
- One-time licence, $1,195 to $3,995, bought module by module
- Paid updates, priced by the age of your version
- Windows PCs you install it on; no cloud version offered
- Support Monday–Friday, 9:00–5:30; after hours by appointment
- Card processors, Jewelers Mutual, Podium, Clientbook and RFID partners
A subscription or a one-time licence
WJewel
WJewel is as low as $159/month billed annually, or $179/month paid month to month. That one price includes support 365 days a year, every update as it is released, data migration from Jewelry Shopkeeper or any other system, and unlimited training. There is no setup fee and no long-term contract — pay annually, or month to month and cancel any time — and you can try it free for 30 days first. Contact us for pricing details: (646) 578-8300 or see the pricing page.
Jewelry Shopkeeper
Jewelry Shopkeeper publishes its prices, as one-time licences rather than a subscription: from $1,195 to $3,995, with the complete package $3,195 for one computer or $3,995 for a network of three, and each module also priced on its own — repair tracking, repair envelopes, appraisals, house accounts, accounting, the QuickBooks module and RFID among them. A larger network costs more, each additional store needs its own licence, and the mobile add-on for phones and tablets is priced separately. Updates are paid, from $175 to $1,095 depending on how old your version is. Its site does not say what support or training costs, and it does not sell the computers or other equipment.
The comparison that matters
A one-time licence can cost less up front. Over the years, add the Windows computers and network, the modules you will want later, each update you buy, a licence for each new store, the mobile add-on, support and training — then compare it with WJewel’s $159 a month, which includes support, updates, migration and unlimited training and runs on the computers, Macs and phones you already have. Book a demo and we will price your store on the call.
New in WJewel
WJewel keeps adding to the program you already pay for. These are among the newest features, released in the fall of 2026.
A.I. Reads Your Vendor Invoices
Attach a vendor’s invoice to a new bill — a PDF, a scan or a phone photo — and A.I. reads it, checks that it is from the right vendor and that the lines add up to the total, and types the invoice number, terms, charges and every line into the bill. You check it and save.
See the vendor invoice reader
A.I. Model Photos
Turn a style’s product picture into a realistic photo of the piece being worn — on a hand, at the neckline, on an ear or a wrist — for your website and social media, without a photo shoot.
See A.I. model photos
Customer Portal
Your customers sign in with an emailed code and see their statement, open layaways, repairs, special orders and appraisals — and pay online — any time, from any device.
See how the customer portal works
Quick Self Check-In
Customers check in on a tablet at your counter: they fill in their own details for a repair, review the price and balance due, and sign on screen, while your staff keep working.
See how self check-in worksAlso new: text-to-pay links (text or email a customer a secure link and they pay by credit card from their phone), Ask AI (ask about your store in plain English and get the answer from your live data), demand forecasting with how many of each style to order, phone-camera tag scanning, compare styles side by side on a tablet, Shopify stock, points and gift cards, the Stuller integration, and the full program on your phone. See everything new in WJewel.
Why jewelers choose WJewel
Hundreds of jewelry stores run on WJewel, from single shops to chains.
39
years in jewelry software
Built and supported by Ishal Inc. in New York since 1987
365
days a year support
US-based phone and email support, every day of the year
Unlimited
training
No hour caps, before and after you go live
30
day free trial
No setup fee and no long-term contract
Comparing with Jewelry Shopkeeper? Ask them which of the features above they have, and how many days a year their support line answers.
Full feature comparison
| Feature | WJewel | Jewelry Shopkeeper |
|---|---|---|
| Price | Published: from $159/month billed annually, or $179 month to month, support, updates and training included | Published one-time licences: $1,195 to $3,995, module by module; the complete package is $3,195 for one computer or $3,995 for a three-computer network |
| Updates | Included, as they are released | Paid, priced by the age of your version: $175 to $1,095 |
| More stores | Every store in one system, with transfers and reports by store | A licence for each additional store, at a discount |
| Free trial | 30 days | A free trial copy to install, by request |
| Data migration | Included — we move your data from Jewelry Shopkeeper ourselves | Import from its own older DOS version |
| Runs on | Any browser on PC, Mac, iPad, tablets and phones, plus iOS and Android apps — available in the cloud, with nothing to install | Windows PCs you install it on, on a cabled network for several stations |
| Cloud | Yes — the full program runs in the cloud | Not offered; you can install it on a cloud server yourself |
| Mac | Yes | Only by installing Windows on the Mac |
| Phones and tablets | Yes — the full program | A mobile add-on, priced separately |
| Support hours | US-based phone & email support 365 days a year | Monday–Friday 9:00–5:30; after hours and weekends by appointment |
| Training | Unlimited, with no hour caps, before and after you go live | Not listed |
| Building jewelry software since | 1987 — 39 years | “Over thirty years” |
| A.I. vendor invoice reader | Yes, new — reads a vendor’s PDF, scan or phone photo and fills in the bill | Not listed |
| A.I. model photos | Yes, new — a product picture becomes a photo of the piece being worn | Not listed |
| A.I. descriptions | Yes — style and appraisal descriptions, built in | Text from Google Bard, with your own API key |
| Ask AI & demand forecasting | Yes | Not listed |
| Customer portal | Yes — statements, layaways, repairs, special orders and online payments | Not listed |
| Self check-in tablet at the counter | Yes — customers fill in their details for a repair and sign on screen | Not listed |
| Repair tracking | Yes, with job bags, bench time and repair cost vs charge | Yes, with repair job envelopes (modules priced separately) |
| Appraisals | Yes | Yes (a module) |
| Memo & consignment | Yes | Not listed |
| Layaway & special orders | Yes | Yes |
| Scrap gold buying | Yes, with refinery lots and CAPSS reporting | Not listed |
| RFID inventory counts | Yes, tied to the POS | Yes, through its RFID partners (a module) |
| Accounting | Full accounting built in (general ledger, payables, bank reconciliation, bank downloads) — or QuickBooks Online | Payables, checkbook and financials (a module), or a QuickBooks module |
| Website / e-commerce | Shopify, WooCommerce, Magento and custom websites | Not listed; a WooCommerce export is offered as custom programming |
| Stuller integration | Yes — download Stuller products, diamonds and gems; fill a style from its Stuller SKU | Not listed |
| Jewelers Mutual | Yes | Yes — care plans at the point of sale |
| Wholesale & manufacturing | Yes — the same system | Not listed beyond “retail & wholesale jewelers” |
Price
WJewel Published: from $159/month billed annually, or $179 month to month, support, updates and training included
Shopkeeper Published one-time licences: $1,195 to $3,995, module by module; the complete package is $3,195 for one computer or $3,995 for a three-computer network
Updates
WJewel Included, as they are released
Shopkeeper Paid, priced by the age of your version: $175 to $1,095
More stores
WJewel Every store in one system, with transfers and reports by store
Shopkeeper A licence for each additional store, at a discount
Free trial
WJewel 30 days
Shopkeeper A free trial copy to install, by request
Data migration
WJewel Included — we move your data from Jewelry Shopkeeper ourselves
Shopkeeper Import from its own older DOS version
Runs on
WJewel Any browser on PC, Mac, iPad, tablets and phones, plus iOS and Android apps — available in the cloud, with nothing to install
Shopkeeper Windows PCs you install it on, on a cabled network for several stations
Cloud
WJewel Yes — the full program runs in the cloud
Shopkeeper Not offered; you can install it on a cloud server yourself
Mac
WJewel Yes
Shopkeeper Only by installing Windows on the Mac
Phones and tablets
WJewel Yes — the full program
Shopkeeper A mobile add-on, priced separately
Support hours
WJewel US-based phone & email support 365 days a year
Shopkeeper Monday–Friday 9:00–5:30; after hours and weekends by appointment
Training
WJewel Unlimited, with no hour caps, before and after you go live
Shopkeeper Not listed
Building jewelry software since
WJewel 1987 — 39 years
Shopkeeper “Over thirty years”
A.I. vendor invoice reader
WJewel Yes, new — reads a vendor’s PDF, scan or phone photo and fills in the bill
Shopkeeper Not listed
A.I. model photos
WJewel Yes, new — a product picture becomes a photo of the piece being worn
Shopkeeper Not listed
A.I. descriptions
WJewel Yes — style and appraisal descriptions, built in
Shopkeeper Text from Google Bard, with your own API key
Ask AI & demand forecasting
WJewel Yes
Shopkeeper Not listed
Customer portal
WJewel Yes — statements, layaways, repairs, special orders and online payments
Shopkeeper Not listed
Self check-in tablet at the counter
WJewel Yes — customers fill in their details for a repair and sign on screen
Shopkeeper Not listed
Repair tracking
WJewel Yes, with job bags, bench time and repair cost vs charge
Shopkeeper Yes, with repair job envelopes (modules priced separately)
Appraisals
WJewel Yes
Shopkeeper Yes (a module)
Memo & consignment
WJewel Yes
Shopkeeper Not listed
Layaway & special orders
WJewel Yes
Shopkeeper Yes
Scrap gold buying
WJewel Yes, with refinery lots and CAPSS reporting
Shopkeeper Not listed
RFID inventory counts
WJewel Yes, tied to the POS
Shopkeeper Yes, through its RFID partners (a module)
Accounting
WJewel Full accounting built in (general ledger, payables, bank reconciliation, bank downloads) — or QuickBooks Online
Shopkeeper Payables, checkbook and financials (a module), or a QuickBooks module
Website / e-commerce
WJewel Shopify, WooCommerce, Magento and custom websites
Shopkeeper Not listed; a WooCommerce export is offered as custom programming
Stuller integration
WJewel Yes — download Stuller products, diamonds and gems; fill a style from its Stuller SKU
Shopkeeper Not listed
Jewelers Mutual
WJewel Yes
Shopkeeper Yes — care plans at the point of sale
Wholesale & manufacturing
WJewel Yes — the same system
Shopkeeper Not listed beyond “retail & wholesale jewelers”
The Jewelry Shopkeeper entries are taken from its own website, jewelryshopkeeper.com — its home, pricing, update pricing, hardware, support, partners and demo pages and its help pages — as of November 2026. “Not listed” means it is not listed there, not that it cannot be done. Product names and trademarks are the property of their respective owners; this page is published by Ishal Inc. and is not endorsed by Compulink. Features, prices and terms change — verify them with each vendor before you buy.
Where it runs
WJewel runs in Chrome, Safari and other browsers on PC, Mac, iPad, iPhone and Android phones and tablets, and is available in the cloud with nothing to install; there are iOS and Android apps too. In the cloud there is no computer in the back room to back up or replace: your data is online, so you can look up a customer from home, ring up a sale on the floor from a phone, or open a second store without a new network. Cloud vs desktop jewelry POS.
Jewelry Shopkeeper is Windows software you install on your own desktop or laptop PCs, preferably Windows 11 Pro. Several stations share it over the store’s network, which Compulink recommends be cabled rather than wireless; no special server version of Windows is needed for a small network. On a Mac it needs Windows installed. Compulink does not offer a cloud version, though you may install it on a cloud server you rent yourself, and phones and tablets need its separately priced mobile add-on.
What jewelry store owners say
WJewel is rated 4.8 out of 5 on Capterra from 73 verified reviews, with 4.9 for customer service. Reviewers most often single out how quickly support answers, ease of use and value. The criticism worth knowing about: a few reviewers wanted more customization and more accounts receivable reports.
4.8 out of 5 from 73 verified reviews on Capterra
Ease of use 4.8 · Customer service 4.9 · Read the reviews
Read Jewelry Shopkeeper’s reviews too before you decide. More from WJewel customers on our testimonials page.
Support & switching from Jewelry Shopkeeper
WJewel
US-based phone and email support is open 365 days a year. Training is unlimited, with no hour caps, before and after you go live. Need something the program does not do? We do custom programming on request, and the WJewel API lets your own developers add customers and look up inventory.
Moving from Jewelry Shopkeeper: we move your customers, inventory, vendors, open layaways and repair history ourselves, as part of onboarding, at no extra charge. The import takes up to 7 business days; with no data to import, you can be up and running in one business day. Read how to switch jewelry POS systems.
Jewelry Shopkeeper
Jewelry Shopkeeper lists support Monday to Friday, 9:00 AM to 5:30 PM, with after-hours and weekend help by appointment; you email a question, or email and leave a voice message when it is urgent, and it connects to your computer remotely. Its site does not describe training.
Which jewelry POS is right for your store?
WJewel makes sense if you:
- Want to work on any device — Macs, iPads and phones included — in the cloud
- Want support, every update and unlimited training in one monthly price, with no long-term contract
- Want the newest tools — A.I. that reads your vendor invoices, A.I. model photos, a customer portal and self check-in
- Want a support line that answers 365 days a year
- Take in memo or consignment, buy scrap gold, buy from Stuller, or sell on Shopify
- Have more than one store, or also wholesale
Jewelry Shopkeeper makes sense if you:
- Would rather buy a licence once than pay a subscription
- Want to buy only the modules you need, and add more later
- Run one store on Windows PCs you already own and look after
- Are happy with weekday support
Frequently asked questions
How does WJewel’s price compare with Jewelry Shopkeeper’s?
They are paid for differently. WJewel is a subscription: as low as $159/month when paid annually, or $179 month to month, with support, updates, data migration and unlimited training included, no setup fee and no long-term contract. Jewelry Shopkeeper is a one-time Windows licence, bought module by module: $1,195 to $3,995 on its pricing page, with the complete package $3,195 for one computer or $3,995 for a three-computer network. Its updates are paid, from $175 to $1,095 depending on the age of your version; each additional store needs its own licence; the mobile add-on is extra; and it does not publish what support costs.
Does WJewel run on a Mac, or in the cloud?
Yes. WJewel runs in Chrome, Safari and other browsers on PC, Mac, iPad, iPhone and Android phones and tablets, and is available in the cloud, with nothing to install and no server in the store. Jewelry Shopkeeper is Windows software installed on your own PCs; on a Mac it needs Windows installed, Compulink does not offer a cloud version, and phones and tablets need a separately priced mobile add-on.
What support and training does WJewel include?
US-based phone and email support 365 days a year, and unlimited training before and after you go live, on every plan. Jewelry Shopkeeper lists support Monday to Friday, 9:00 to 5:30, with after-hours and weekend help by appointment.
What is new in WJewel?
Among the newest features: A.I. that reads a vendor’s invoice (a PDF, a scan or a phone photo), checks it and fills in the bill for you to save; A.I. model photos that turn a product picture into a photo of the piece being worn; a customer portal where customers see their statement, layaways, repairs and special orders and pay online; and a self check-in tablet at the counter. Text-to-pay links, Ask AI, demand forecasting and the Stuller integration are new too.
Can WJewel move my data from Jewelry Shopkeeper?
Yes. As part of onboarding we move your customers, inventory, vendors, open layaways and repair history from Jewelry Shopkeeper ourselves, at no extra charge, in up to 7 business days, and training is unlimited. With no data to import, you can be up and running in one business day.
Is Jewelry Shopkeeper a good jewelry POS?
Yes, for many stores. Jewelry Shopkeeper has served jewelers for over thirty years, publishes its prices, sells a licence you buy once, and lets you buy only the modules you need. WJewel suits stores that want to run on any device, Macs and phones included, in the cloud; support, updates and training included in one monthly price; support 365 days a year; the newest A.I. tools and a customer portal; memo and consignment, scrap gold buying or Stuller; or wholesale in the same system.
Comparing more than two systems? See the jewelry POS comparison, WJewel vs The Edge, WJewel vs Jewel360 or WJewel vs JewelMate.
See the difference for yourself
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